WE’VE GOT THE CLEANING. YOU JUST TAKE CARE OF HER.
Hire Care + Returns
Take care around
Fake tan, makeup, perfume, food, drinks, oils and hair products.
Protect the dress
Avoid rough surfaces, mud, smoke, candles, pets and sharp objects.
No alterations
Do not cut, hem, pin, glue or permanently modify the garment.
Leave the cleaning to us
Do not wash, dry-clean, steam, iron or spot-treat the garment yourself.
Something happened? Don’t panic.
If you spill something, notice a tear or something goes wrong during your hire, contact Nara Hire Collective as soon as possible.
Please do not attempt to clean or repair the garment yourself.
CONTACT US →Returning your hire
01 —
Pack her up
Return the dress and any detachable straps, accessories or garment bags supplied with your hire.
02 —
Return on time
Follow the return date and time shown in your booking.
03 —
We handle the rest
No washing or dry-cleaning required. Nara Hire Collective will inspect and professionally clean the garment after return.
Returning by post?
Postal hires must be lodged over the Australia Post counter using Express Post by 4:00 PM on the next business day following your event, unless your booking states otherwise.
- Use Express Post
- Lodge over the counter
- Keep your receipt
- Keep your tracking number
- Do not use a street posting box
RUNNING LATE?
Please contact Nara Hire Collective as soon as possible. Late returns may incur a $20 per day fee and can affect another customer’s booking.
CONTACT US →